Instigators don't charge at the door

As I work with org's who want to stay ahead, something keeps nagging at me. People with ideas and gumption are becoming proficient in all of the tools of the new economy in a masterpiece of initiative and art. I call them Instigators.

Many of the CEO's I work with have mastered something else. They've mastered relationships. Or politics. Or leadership development. Or diplomacy. These skills are more marathon than sprint. They are slow and steady.

Read more: Instigators don't charge at the door

ACCE Establishes Partner Relationship With Kyle Sexton

This was announced at the end of May, 2012, and I couldn't be more excited about the work I will be doing for ACCE.  Many missed it the first time around, so I'm posting it here in addition to it's home on

ALEXANDRIA, VIRGINIA: ACCE announced today a preferred provider relationship with Kyle Sexton, a noted marketing, communications and business strategist in the chamber of commerce world.

Read more: ACCE Establishes Partner Relationship With Kyle Sexton

On Failure

If you've ever gone to the circus, the ring master will draw your attention to the lion tamer or the trapeze artist or the tight rope walker with the word attempt.  "At a height of 65 feet, she will attempt to walk to the platform 30 feet away on a tight rope only 1 inch in width."  Never would a ringmaster say, "Watch as she crosses the tight-rope, just as she's done a 847 other times."  No one goes to the circus to watch a video, a repeat performance. They go for the risk. Maybe this time the trapeze artist will fall, or maybe this time that lion will decide he's hungry when the trainer puts their head in his mouth...  You get the idea.

Read more: On Failure

Go where your competition cannot go

Years ago, I was meeting with executives of a tortilla manufacturer.  The company had been around for 20 years and had terrific growth recently.  I asked where they saw the greatest opportunity for their company, and the theme of their response was around their tortilla chips.

Read more: Go where your competition cannot go

Who will make these?

As I travel to different membership organizations, I frequently talk about the role of chambers as marketers.  If we listen to our members, we can find niches of opportunity for them - and us.

There are 3 players here: The customer (member), the marketer (organization), and the technology (3rd party developers).

I enjoy my relationships with our industry's technology companies, especially Chamber WebLink and ChamberMaster.  These are the only 2 companies that have delivered on my criteria for a scalable customer relationship management solution for membership organizations.  Their platforms are dynamic, their development department are constantly adding features, and their leaders at the top are visionary.

Read more: Who will make these? 

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